Trade leads are very important aspect
of international business and considered an inexpensive
way of getting new buyers and consequently export
orders. However, like many other Internet hypes, we
need to realistically examine and understand it in
terms of who places these leads, why and most important
how to use them effectively for expanding your international
business.
How
Reliable are Trade Leads ?
Mushrooming dot com greenhorns announcing
'yet another' revolutionary market place will like
you to believe that these trade leads (also called
RFQ) are export orders waiting for your taking and
what a fantastic opportunity awaits you from thousands
of companies floating millions of trade inquiries.
What is wrong with this concept, as is wrong with
many other Internet hypes, is the assumption that
this additional information can be easily assimilated
into a business enterprise and made useful without
any cost whatsoever. Nothing could be further from
the truth as major problem with trade leads is that
many of them are of questionable value.
Does that mean we should always remain
skeptic about these leads and avoid them like plague
? This is folly on the other extreme - with care and
imagination you can turn them into real opportunities.
I have seen them happening and there is no reason
why you can not do it. The purpose of this article
is to help you look at these leads realistically and
offer suggestions on how to deal with them profitably.
There are many kinds of trade leads
like business opportunities, foreign govt tenders
etc. For this discussion, we take the most prevalent
type of offers in WWW- message placed by private company
or individual to buy or sell a specific product/service
within a reasonable period of time.
Who Places
Trade Leads ?
Foreign distributors know exactly where
to go when they want to buy something for resale.
They do not have to place a trade lead to procure
anything except in very rare cases. Then why such
proliferation of trade leads ?
The advent of Internet has dealt a
serious blow to traditional distribution system, specially
in overseas trade. In more specific terms, middlemen
are in serious danger of loosing substantial business.
Earlier, foreign buyers like retailers had little
option but to buy from local supplier who usually
imported the stuff in bulk and distributed in local
area. Importing in small quantity was neither feasible
nor economic.
With the advent of Internet, retailers
can now reach sellers in distant countries, see their
products in websites, negotiate a favourable price
and buy in small quantity. There is no dearth of exporters
who are prepared to sell in small quantity at regular
intervals.
This direct buying by retailer at a
favourable price in turn puts pressure in local market
and distributors feel hard pressed to find new suppliers,
new products and most important lower price. So what
was once a rather lengthy distribution chain of seller
to exporter to importer to wholesaler to buyer, is
increasingly loosing middle players . Agreed, large
part of International trade is still dominated by
traditional distribution system but the trend is towards
marginalisation of middle men, facilitated by an open
medium like Internet.
Then why
this skepticism ?
Like other things in life, reality
is never in black and white - there
are always shades of gray. So, alongwith
serious buyers looking for serious sellers there are
sundry others ranging from window shoppers, arm-chair
international businessmen to potential buyers exploring
the market. So, we find trade leads posted for variety
of reasons like:
-
Advertisement - pure and simple
product promotion (seller in the garb of buyer)
-
Find price (usually to put pressure
on existing supplier)
-
Find out about competitors
-
Locate alternate or additional suppliers
-
Find suppliers for new product
-
Begin negotiation for a later purchase
The challenge
- How to separate wheat from chaff
There is no manual or specific rules
- but common sense, observation, care and imagination
will help you locate the more potential leads and
manage your time and resources that much better. Following
are some guidelines (based on my experience since
1997) that you may consider:
Find Reliable
and Exclusive Source
If you talk to people who actually
sell in foreign markets, they will privately tell
you that their best leads are the ones which they
generate themselves usually by direct mail. It is
far easier to cultivate a trade lead into business
when they come from exclusive source, not available
to zillion others or lying in some free bulletin board.
The options are clear - either invest in research
to locate buyers or take professional help. There
is no free lunch - there had never been any.
Be wary of
peeping Toms
Look for keywords that might indicate
the intention - if the guy is gathering information
and has no intention to buy. Be suspicious of companies
who ask for detailed information about manufacturers'
prices but do not identify themselves as distributors
looking for new lines.
Be careful
of large orders
Be very wary of companies who post
trade leads for large orders and are not easily located
in any company or industry directories. These are
often small companies who will issue an RFQ (request
for quotation) for large quantities in order to get
a lower price and then will try to order a very small
quantity at that price.
Mind the
language
Do not be unduly influenced by flowery
language or very specific requirement. Do not pre-judge
the lead - exercise all precautions required in international
business. Many small manufacturers get trapped by
this.
Check the
market
If you are not a manufacturer and outsource
products - be careful of locked market activities.
This trade lead will specify a particular product.
Your company contacts the manufacturer, hoping to
make a commission on the sale, only to find out that
the manufacturer already has representation in that
country and will not sell the product to you for resale
to that market because they want to protect their
distributor relationship.
Letter of
Intent ?
Generally Ignore trade leads offering
"letter of intent" or "letter of interest".
Jack of all
Trades ?
Generally ignore companies who claim
to deal in any commodity traded on world markets and
who are placing trade leads. Traded commodities such
as coffee, sugar, urea, oil and gold are handled by
well established companies in well established markets.
These companies usually do not place trade leads in
order to do business.
Do not Believe
in Overnight Success
Be very wary of international business
scams designed to separate you from your money. Be
suspicious of anybody who prefers phone conversations
to written documents. Do not get sucked into fantastic
business opportunities which promise to yield you
huge profits with no risk. Learn which countries and
areas have a reputation for spawning international
business fraud and avoid them like the plague. Never
respond to business opportunities which require you
to make wire transfers in advance of receiving goods
or services.
Understand
the virtue of patience
Understand that most foreign distributors
do not make fast buying decisions. It is not at all
unusual for an initial order to require 9-18 months
from the time of the initial solicitation depending
upon the cost of the item.
Develop relationship
Instead of treating the leads as 'export
order' with a hit or miss attitude - use the opportunity
to develop lasting relationship. Understand buyer's
requirements and offer solution accordingly. Do not
indulge in monologue on your products - make it a
dialogue on how both the companies can stand to gain
from a mutual understanding.