Credit card is an extremely convenient
option for paying as well as receiving small value
payments over Internet. Anyone can install a payment
gateway system for receiving payments from overseas
buyers for sample or even small shipments. However,
is it safe ? We discuss safety angle first.
Contrary to popular belief - credit card is a much
safer payment option than cash or cheque, provided
you follow certain safety rules. Its like motor driving
- there's always risk of accident but sticking to
traffic safety rules minimizes the risk significantly.
The Real Question - How Safe is it for
Internet ?
Frauds relating to credit card is nothing new - it
happens everyday in off-line world. It has been around
as long as credit cards are in circulation and in
all probability will exist so long as credit cards
do in their current form.
So, the real question should be - is it safe to use
credit card in Internet ?
Let us examine the special threats that exist in
online world only and how to counter them.
Anonymous World of Internet
Much has been written about anonymous nature of Internet
that guarantees freedom of expression and at the same
time provides a convenient cover for scamsters and
con artists to hide behind.
So, if you are gullible enough to hand over your
credit card details to an unknown person or use as
insecure a medium as e-mail to convey it - its as
good as inviting scamsters to rip you. After all,
you do not hand over your credit card to strangers
- then why should you do so on-line ?
The question - how to ascertain identity before handing
over credit card details ?
Secure Payment Gateway
General web-sites send and receive information through
public channels that anyone with little knowledge
of Internet can trap and 'listen' to. Secured sites
send and receive information in encrypted form so
that even if trapped - deciphering the encrypted information
is not easy.
So, a web-site that wants to accept credit card MUST
BE secured. You can make out if the web-site is secured
or not from your browser - if you see a padlock at
the bottom right or left hand side of your screen,
this denotes that you are on a secure server.
Credit card accepting web-sites should have security
certificate from an accepted third party authority
like Verisign. A Verisign certified secured site is
generally considered safe enough for on-line credit
card transaction.
The other component of the site is 'payment gateway'.
Its a software that accepts and verifies credit card
details with credit card issuing bank. We shall discuss
about it in detail in forthcoming issues.
Threat of Identity Theft
On-line credit card payment is extremely convenient
- all that's needed is the credit card number and
date of birth. Neither physical presence nor signature
is required for transacting on-line - making it an
easy prey for identity theft.
So, anyone who has access to your credit card number
and date of birth can use your credit card to defraud
you - right ? Wrong ! In most cases.
Perhaps the above was true few years back - but not
anymore. Many payment gateway providers have developed
sophisticated techniques to detect on-line frauds
and can prevent many such threats. The fraud detection
engines are still evolving, the systems are not fool-proof
- but it now requires much greater degree of sophistication
on the part of fraudster to commit on-line credit
card fraud.
Extra Protection Against Fraud
Perhaps you do not realize it, but shopping with
credit card is actually safer than paying by cash
or cheque. In the event of a fraud or even bad delivery
- consumer can ask his/her bank to stop payment. In
technical jargon, it is called 'Chargeback' - where
the credit card company removes the purchase from
consumer's bill and the merchant is not paid.