Accepting credit card payment in web-site
is now within your reach, provided you complete a
few formalities. The major requirements are a Merchant
Account and Payment Gateway service, besides upgrading
your web-site with shopping cart.
Shopping Cart
Your website needs to be augmented before you think
of accepting credit card payment. The very first requirement
is a software called Shopping Cart. Like a real life
shopping cart in a mall, this software collects information
on every intended purchase, calculates total amount
payable and allows customer to add new items or drop
collected items from shopping basket.
You need to install a shopping cart software in your
web-site and tone-up your product offering pages accordingly.
Merchant Account
You need a merchant account before accepting credit
card payment. A merchant account is an industry term
for a banking relationship or a special account through
which you and a bank have arranged to accept credit
card payments. This is essential for all businesses
who wish to accept credit card payment - on-line as
well as brick-and-mortar shop in the market.
You will need to apply to a bank that accepts merchant
account. Normally, it takes some time and paperwork
to obtain Merchant Account. Banks are selective while
opening new merchant account and sometimes even reluctant
to accept businesses that hadn't been in operation
for at least two years.
However, there are special merchant services that
can help you set-up an account immediately - we shall
discuss about that later.
The next step is to set-up Payment Gateway that will
act between your customer and bank.
Payment Gateway
When you pay for something with a credit card in a
brick-and-mortar store, they swipe your card in a
machine that is hooked to a network with the credit
card companies where the transaction is automatically
executed. So, the swiper acts as intermediary between
your customer and bank.
Payment gateway is a software that acts as an intermediary
between your website shopping cart and all the financial
networks involved with the transaction, including
customer's credit card issuing bank and your merchant
account.
The shopping cart forwards customer credit card information
to the payment gateway through a secure and encrypted
connection. The payment gateway then obtains authorization
for payment from the credit card associations (the
customer's card issuing bank) and handles the transfer
of funds into your merchant account. Because of this,
you must have a merchant account from a bank that
is on the same network as your payment gateway.
Payment gateways also check for validity, encrypt
transaction details, verify that the details are sent
to the correct destination, and then decrypt the responses,
which are finally sent back to the shopping cart on
your e-commerce site.
In addition, payment gateways have fraud detection
engine that looks for abnormality in a transaction
(e.g. billing address mismatch) and warns the Merchant
about it.
If you have already purchased storefront software,
or a shopping cart package, make sure the payment
gateway service is compatible with the solution. Conversely,
if you have not yet selected a shopping cart, but
have selected a payment gateway service, get a list
of supported shopping cart or e-commerce applications
from the payment gateway service provider.
Is there a
Simple Solution?
The requirement list above looks somewhat daunting
and some of you may have started wondering if its
possible to fulfill it.
The requirement list is real - however there are now
many service providers who can help you resolve many
of these issues.
For example, you may avoid 'Merchant Account' in the
beginning and ask service provider to collect payment
on your behalf. There are payment gateway service
providers who help in other areas (e.g. shopping cart)
also.